H3c-technologies H3C SecPath F5000-A5 Firewall User Manual download pdf (Page 81)

Troubleshooting

IMPORTANT:

The barcode stuck on the firewall chassis contains information about production and servicin

. Before you

return a faulty firewall for serving, provide the barcode information of the firewall to your local sales

agent.

MPU failures

Symptom 1

Symptom

The RUN LED of the MPU is off, which indicates that the MPU is powered off or faulty. For more

information about the RUN LED, see "MPU LEDs."

Solution

1. Verify that the MPU is plugged in slot 0.

2. Verify that the firewall is powered on normally. A green POWER LED of the power module

indicates that the firewall is powered on normally.

If the cause cannot be located in the previous steps and the problem persists, contact your local sales

agent.

Symptom 2

Symptom

Five minutes after the firewall is powered on or the MPU is plugged into the firewall, the RUN LED still fast

flashes at 8 Hz, which indicates that the MPU application program fails to start or the MPU is faulty.

Solution

1. Verify that the information displayed on the configuration terminal is correct.

2. From the file control submenu, verify that the main, backup, and secure application files are

specified correctly.

If the cause cannot be located in the previous steps and the problem persists, contact your local sales

agent.

1 2 ... 76 77 78 79 80 81 82 83 84 85 86 ... 120 121

No comments

H3c-technologies H3C SecPath F5000-A5 Firewall User Manual Page 81