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4 Managing NQA instances····································································································································· 27
Managing NQA instances ············································································································································ 27
Viewing the NQA instance list ····························································································································· 27
Querying NQA instances ····································································································································· 28
Viewing NQA instance details ···························································································································· 28
Creating an NQA instance ·································································································································· 30
Modifying an NQA instance ······························································································································· 32
Deleting NQA instances ······································································································································· 33
Adding an NQA group ········································································································································ 33
Auditing NQA instance configurations ··············································································································· 33
Managing NQA groups ················································································································································ 33
Viewing the NQA group list ································································································································ 34
Querying NQA groups ········································································································································· 34
Viewing NQA group details ································································································································ 34
Adding an NQA instance ···································································································································· 34
Adding an NQA group ········································································································································ 35
Modifying an NQA group ··································································································································· 35
Deleting NQA groups ··········································································································································· 35
NQA instance reports ··················································································································································· 35
Viewing NQA instance reports ···························································································································· 36
Managing the NQA instance topology ······················································································································· 37
Viewing the NQA instance topology ·················································································································· 38
Viewing NQA instance details ···························································································································· 38
Specifying the link label displaying method ······································································································· 38
Configuring an NQA device ······························································································································· 38
Deleting an NQA instance ··································································································································· 39
5 Managing KQIs ······················································································································································ 40
Viewing KQI list ····························································································································································· 40
Querying KQIs or KQI classes······································································································································ 40
Viewing KQI or KQI class details ································································································································· 41
Viewing KQI class details ····································································································································· 41
Viewing KQI details ·············································································································································· 41
Adding a KQI ································································································································································· 46
Copying a KQI ······························································································································································· 48
Modifying a KQI ···························································································································································· 48
Deleting KQIs or KQI classes ········································································································································ 48
Deleting a KQI or KQI class ································································································································· 48
Bulk deleting KQIs or KQI classes ······················································································································· 48
Creating a KQI class ····················································································································································· 48
Modifying a KQI class ··················································································································································· 49
Modifying basic information of a KQI class ······································································································ 49
Modifying KQIs in a KQI class ···························································································································· 49
6 Managing service levels ········································································································································ 50
Viewing the service level list ········································································································································· 50
Viewing the service level details ··································································································································· 50
Creating a service level ········································································································································ 51
Modifying a service level ····································································································································· 52
Deleting service levels ··········································································································································· 52
7 Managing SLAs ······················································································································································ 53
Viewing the SLA list ······················································································································································· 53
Viewing the SLAs in list view ································································································································ 53
Viewing SLAs in icon view ··································································································································· 54
Querying SLAs ································································································································································ 55
- Preface 3
- Obtaining documentation 5
- Technical support 5
- Documentation feedback 5
- Contents 6
- 1 Overview 10
- Network inspection 11
- 2 Quick start guide 13
- Operation process 15
- Common operations 17
- Sorting a list 18
- Adding devices 18
- Filtering devices by view 19
- Selecting devices 20
- 3 Configuring NQA 21
- Querying NQA devices 22
- Importing NQA devices 22
- Deleting NQA devices 24
- Managing NQA types 25
- Viewing NQA type details 26
- Adding an NQA type 26
- Modifying an NQA type 26
- Deleting NQA types 27
- Viewing NQA type reports 27
- Managing NQA levels 29
- Adding an NQA level 30
- Modifying an NQA level 30
- Deleting NQA levels 30
- Managing basic indexes 31
- Viewing the basic index list 33
- Managing options 34
- 5. Click OK 35
- 4 Managing NQA instances 36
- Querying NQA instances 37
- Viewing NQA instance details 37
- Method 1 38
- Method 2 38
- Method 3 38
- NQA instance details 38
- Creating an NQA instance 39
- Modifying an NQA instance 41
- Managing NQA groups 42
- Viewing the NQA group list 43
- Querying NQA groups 43
- Viewing NQA group details 43
- Adding an NQA instance 43
- NQA instance reports 44
- Viewing NQA instance reports 45
- Configuring an NQA device 47
- Deleting an NQA instance 48
- 5 Managing KQIs 49
- Viewing KQI class details 50
- Viewing KQI details 50
- Adding a KQI 55
- Copying a KQI 57
- Modifying a KQI 57
- Deleting KQIs or KQI classes 57
- Creating a KQI class 57
- Modifying a KQI class 58
- 6 Managing service levels 59
- Creating a service level 60
- Modifying a service level 61
- Deleting service levels 61
- 7 Managing SLAs 62
- Viewing SLAs in icon view 63
- Querying SLAs 64
- Viewing SLA details 64
- Adding an SLA 65
- Configuring a KQI 67
- Configuring a compound KQI 68
- Setting service properties 68
- Selecting a service model 69
- Copying an SLA 72
- Modifying an SLA 72
- Deleting SLAs 72
- Starting and stopping an SLA 72
- Understanding SLA reports 73
- Managing collection tasks 77
- Querying collection tasks 78
- Adding a collection task 79
- Modifying a collection task 80
- Deleting collection tasks 80
- Fixing violating devices 81
- Managing task history 82
- Viewing execution results 83
- Viewing inspection reports 83
- Deleting task history 84
- Adding a collection template 85
- Testing a collection item 86
- Managing collection items 87
- Adding a collection item 89
- Modifying a collection item 89
- Configuring options 91
- Deleting a single template 92
- 9 SHM configuration examples 93
- Viewing the SLA report 101
- Network requirements 101
- Requirement analysis 102
- Configuration procedures 102
- Creating an SLA 106
- 10 Terminology 136
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